Terms & Conditions

Payment Methods for Donations and Membership subscriptions: Payments via this site are made through PayPal. In this case, you will automatically be forwarded to the PayPal site. If you already have a PayPal account, simply log in to make a payment. If you are new to PayPal, you can either pay as a guest or create a PayPal account.

Currently PayPal accepts Master Card, Visa, American Express and Maestro. Credit and Debit Card transactions are secured by SSL, which encrypts all your data in transit to ensure secure online transactions.

On successful completion of the transaction, you will receive a confirmation email. 

Ticket Sales: Lichfield Arts uses Ticket Source for ticket sales and the facilitation of tickets. Ticket Source is a third party ticketing provider. The Ticket Source terms and conditions and privacy policy are available below: 

Ticket Source Terms & Conditions

TicketSource provides the software system by which Event Organisers make their tickets available for purchase online by you, the Customer.

As the Event Organiser has chosen to use their own merchant service, you are purchasing tickets directly from the Event Organiser.

TicketSource merely facilitates the transaction between you and the Event Organiser. TicketSource is not in receipt of ticket monies for the Event Organiser at any time. We do not set ticket prices or determine availability or location of seating. We simply handle the booking process when you purchase tickets online.


All details of Events including, but not limited to, performance times, venue, ticket prices and seat availability are entered onto the TicketSource website by the Event Organiser. The accuracy of all such information is at all times the responsibility of the Event Organiser.


You can search the TicketSource site by event name, location and/or date to navigate to the specific event in which you are interested. You may then specify:

a) the venue section or price category in which you wish to buy seats;

b) the quantity of seats you wish to buy;

c) where relevant, the position of those seats.

The site will then display the payment due for the seats specified which will include any booking fees or delivery fees (if applicable). You will then be asked to select your preferred method of payment and having entered and submitted credit or debit card details, the Event Organiser’s merchant service will charge the card issuer the appropriate amount. On completion of the transaction, the chosen seats will be registered in your name and you will be sent confirmation of booking via email.

Details of the Event Organiser’s business name, statement descriptor and contact telephone number are included in your booking confirmation email and eticket.

We recommend that when using the site you ensure that you are only using one browser window. Using multiple browser windows could result in you losing your ticket selection, duplicate charges or timer expiration. When making payment, you must not use the “back” button on your browser as this may cause you to lose your ticket selection or result in a duplicate booking.


Payment for tickets sold through TicketSource are in British Pounds.


Order confirmation will take the form of a summary web page at the end of the purchase sequence. This will be followed by a booking confirmation email dispatched to you. Both contain details of the seats purchased and a unique purchase reference number, which acts as your proof of payment and may be used by the Event Organiser as an eticket.

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, it is your responsibility to confirm with our Customer Service Department whether or not the order has been completed, as only you may be aware of any problems that may occur during the purchase process. TicketSource will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

Any ticket-holder unable to present confirmation of purchase in the form of a print out of the email (or web page equivalent) and valid identification indicating they are the individual named on the confirmation may not be admitted to the event, and will not receive a refund.


Tickets can be issued in three different formats:

Etickets (emailed to you immediately following the successful purchase of tickets and that you will need to print and present at the venue);Tickets by text (a unique booking reference and barcode will be sent to your mobile phone which must be presented at the venue);Traditional tickets (sent to you by post (time permitting) prior to the event). TicketSource will endeavour to dispatch your tickets within 72 hours of your booking. If your tickets have not arrived within 5 working days of the booking, please contact us.

It is the purchaser’s responsibility to ensure that correct ticket delivery information is provided (email address, mobile number or postal address) as incorrect information will result in tickets not being successfully delivered. TicketSource will not be held liable for ticket refunds, ticket exchanges or any other costs arising as a result of incorrect information provided by the customer.

If tickets are not received immediately following completion of the booking (etickets or mobile tickets) or within five working days (postal tickets) the purchaser must contact TicketSource prior to the event to enable us to update the contact information and re-send tickets. Additional charges may apply to re-send postal tickets.

Charges may apply to the dispatch of some tickets (mobile phone and standard post). Charges will be listed through the purchasing process. Ticket delivery fees are non-refundable.

7. BOOKING PROTECTION  TicketSource offers optional refund protection through Booking Protect should you or anyone in your party be unable to attend the event due to: Adverse weather including snow, frost, fog or storm where the government has issued travel warnings. Injury, illness or death happening to you, or an immediate family member. Burglary or fire at your residence in the 48 hours immediately before the event. Breakdown, accidents, fire or theft of a private vehicle on route to the event. Unexpected disruption of the public transport network.  Refund protection does not cover situations where the refund is the responsibility of the Event Organiser (e.g. event cancellation, postponement, etc) and only relates to reimbursement of the tickets and not any travel or associated costs. By purchasing refund protection, you are agreeing to the Booking Protect terms and conditions. Booking Protect offer a 14 day cooling off period, so you can choose to cancel your refund protection within this time frame. Refund protection cancellation requests should be sent to [email protected] Booking Protect is a third party service. TicketSource is not responsible for any claims made through Booking Protect.


Before placing a booking, carefully review your event and ticket selection. Once purchased tickets cannot be exchanged or refunded unless the Event is cancelled, moved to another date, or if details of the Event are significantly changed after a booking is placed (significant changes being a change of headline act (concerts only), venue or show time).

The varying exchange and refund policies set forth by Event Organisers prohibit TicketSource from initiating exchanges or refunds after a booking is placed or if a ticket is lost or stolen. In the event of such reversal of transaction being desired, you should contact the Event Organiser directly, as they may, at their discretion, agree to your wishes.

As the Event Organiser has chosen to use their own merchant service, the Event Organiser is solely liable for honouring any refunds. 

Booking fees whether originally presented as a separate item or included within the stated face value of the ticket are non-refundable unless an event is cancelled or significantly changes (please see point 9).


 It is the responsibility of the Event Organiser to notify you if an event is postponed or cancelled and TicketSource provides Event Organiser’s with the ability to send an email to all ticket-holders. It is the ticket-holders responsibility to ensure that a correct email address is provided to receive event update messages.

It is your responsibility to check whether the Event is going ahead at the scheduled date, time and venue, and TicketSource cannot guarantee that they will inform you of any changes to the event date, time or venue. You must notify TicketSource of an event cancellation no later than the Monday following the event date. 

TicketSource will under no circumstances be responsible for any remedy for inconvenience, consequential expenses incurred or any other loss or damages resulting from the cancellation or postponement of any Event.

Event Cancellation

If an Event is cancelled by the Event Organiser (i.e. a cancellation due to circumstances beyond the Event Organiser’s control), TicketSource will initiate a refund for the purchase price of your tickets and any booking fees. Ticket delivery, refund protection and telephone service fees are non-refundable.

TicketSource is normally notified in advance of any pending Event cancellation by the Event Organiser. We then automatically initiate refunds to all tickets purchasers. You can also notify TicketSource directly if you discover that an event has been cancelled by emailing  [email protected] no later than the Monday at noon following the event.  

As the Event Organiser has chosen to use their own merchant service, TicketSource will send the request for a refund however the Event Organiser is solely liable for honouring any refunds. 

Event Postponed or Change of Venue

If an Event is moved from its advertised venue and / or the date is changed, tickets already purchased may remain valid should you wish to attend the revised Event. If not, TicketSource will initiate a refund for the purchase price of your tickets and any booking fees. Ticket delivery fees, refund protection and Telephone Service fees are non-refundable. You must contact TicketSource as soon as possible and no later than one working day prior to the revised event date to request a refund. After this cut-off time, TicketSource is unable to offer refunds and requests should be directed to the event organiser who may refund at their discretion, but this is not guaranteed.

Significant Change to Event Line-up

Should the headline artist (concerts only) not appear or if the line up or content is substantially changed from that advertised at the time of purchase, then TicketSource will on request initiate a refund of the purchase price of your tickets and any booking fees. Ticket delivery fee, refund protection and Telephone Service fees are non-refundable. You must contact us as soon as soon as possible and no later than one working day prior to the event date to request a refund. After this cut-off time, TicketSource is unable to offer refunds and requests should be directed to the event organiser who may refund at their discretion, but this is not guaranteed.

Event Specific Refund and Exchange Terms and Conditions

Some Event Organisers will explicitly stipulate that cancellation due to weather, act of God or any other unavoidable eventuality will not result in a refund. If such terms have been applied, they will be displayed on the booking page for you to read in the course of the booking process and; having been so displayed; shall prevail over the provisions above, meaning that no refund will be due.


Some Event Organisers will provide an option to make a financial donation as part of the booking process. The purchaser is under no obligation to make a donation. Should you add a donation to your booking, TicketSource will forward your donation to the Event Organiser less a 5% administration fee.

If a donation request is stated to be valid for Gift Aid, you confirm that you are a UK taxpayer in accordance with the requirements of the Gift Aid Scheme. If you choose to make a Gift Aid donation, your personal information may be used by the relevant Event Organiser so they can reclaim your Gift Aid amount.

Should an event be cancelled and you booked via TicketSource, we will send the request for a refund however the Event Organiser is solely liable for honouring any refunds. 

TicketSource is not an accounting, taxation or financial adviser, and you should not rely on information given on the Website to determine the accounting, tax or financial consequences of making a donation to charity. We strongly recommend that you consult your own adviser(s) about any accounting, taxation or financial consequences that may affect you or refer to the HMRC website  www.gov.uk/donating-to-charity/gift-aid

If you choose to make a Gift Aid donation, your personal information may be used by the relevant Event Organiser so they can reclaim your Gift Aid amount.


The unlawful resale (or attempted unlawful resale) of a ticket is grounds for seizure or cancellation of that ticket without refund or other compensation.


This ticket is issued subject to the terms and conditions of the Event Organiser. If applicable, the details of an Event Organiser’s terms and conditions will be available through the purchasing process or at the venue box office. Breach of any of these terms and conditions or any unacceptable behaviour likely to cause damage, nuisance or injury shall entitle the Event Organiser to eject you from the venue.

It is your responsibility to comply with any age restrictions which apply to the event or the venue where the event is being held.


As TicketSource is the software provider, any disputes or complaints regarding an event or ticketing should be directed to the Event Organiser. You can contact the Event Organiser via the TicketSource website. If your complaint is due to an event cancellation, change of date, change of venue or change of named headline act (concerts only) please refer to Section 8 above. If you have a query or complaint regarding TicketSource, please send your comments by email to  [email protected] where we will try to resolve your query or instigate our complaints procedure on your behalf.

If we are unable to settle any dispute by negotiation and you are not satisfied with our final response, you may attempt to settle it through Alternative Dispute Resolution and can contact The Society of Ticket Agents and Retailers (STAR). We are members of STAR and they provide a free and approved dispute resolution service for customers of STAR members.

You can reach STAR via their website,  www.star.org.uk/dispute-resolution. Alternatively, if you would prefer to write to them, their address is:

Society of Ticket Agents and RetailersBlake House18 Blake StreetYORKYO1 8QG

As an online trader, pursuant to European legislation, you may use the following link to the European Commission’s Online Dispute Resolution platform  here, where you can access further information about online dispute resolution.


We believe that the privacy of all our Users is important, but we place particular emphasis on the privacy of our ticket buying Customers. Please refer to our  Privacy Policy for full details.


The site and its content are delivered on an “as-is” and “as-available” basis. TicketSource disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose.

TicketSource does not promise that the site will be error-free, uninterrupted, or that it will provide specific results from use of the site or any content, search or link on it.

TicketSource cannot ensure that files you download from the site will be free of viruses or contamination or destructive features.

TicketSource will not be liable for any damages of any kind arising from the use of this site, including without limitation, direct, indirect, incidental and punitive and consequential damage. TicketSource makes no guarantee of any specific result from use of this site or use of the TicketSource service.


Whilst we endeavour to ensure that the website is fully operational at all times, on those occasions when there are interruptions to service due to essential maintenance, system upgrades, internet service interruptions or any other factors beyond our control, TicketSource will not be liable for any indirect, consequential, exemplary, incidental, special or punitive damages, or for lost profits, revenues or business opportunities, even if TicketSource has been advised of the possibility of such damages.

Neither TicketSource nor the Event Organiser shall be liable for any loss of enjoyment or wasted expenditure. Personal arrangements including travel, subsistence and accommodation relating to the Event which have been arranged by you are at your own risk.

TicketSource cannot be held liable for any refunds if the Event Organiser has chosen to use their own merchant service. In these circumstances, ticket monies are held by the Event Organiser and they are legally liable for any refunds that fall due. 

TicketSource disclaims any and all liability for the acts, omissions and conduct of any third party users, TicketSource users, advertisers and / or sponsors on the site, in connection with the TicketSource service or otherwise related to your use of the site and /or the TicketSource service. TicketSource is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or reference on the site.

Notwithstanding the foregoing, nothing in the Agreement shall be taken to limit or exclude any liability which TicketSource may have for (i) death or personal injury arising from TicketSource negligence; (ii) fraudulent misrepresentation; or (iii) any liability that cannot be excluded or restricted by law.


TicketSource, the website and design are registered trademarks of TicketSource Ltd. All rights reserved.

Ticket Source Customer Data Privacy Policy


TicketSource is committed to upholding the Data Protection principles of good practice. Protecting your privacy is important to us, and we strive to keep all information relating to you confidential in accordance with this statement and the law. As part of the normal operation of our services, you may voluntarily provide us with information about yourself. The purpose of this Data Privacy Policy is to explain what personal data we collect about you, how that personal data might be used and how we protect your personal data and privacy.

TicketSource is a member of STAR (the Society of Ticket Agents and Retailers), which requires TicketSource to comply with an industry Code of Practice. TicketSource also uses the latest extended validation security (EV SSL) certificate and is PCI DSS compliant, ensuring that tickets are sold in a safe and secure environment.

Who are Ticket Source?

TicketSource is an online ticketing software provider. We have been contracted by the Event Organiser to deliver online ticketing services on their behalf. Therefore, TicketSource is the Data Processor acting on behalf of the Event Organiser, who is the Data Controller, and it is the Event Organiser who decides what happens to your Personal Data.

The Event Organiser / Data Controller is named as part of the booking process.

What is the legal basis for processing your personal data?

Processing is necessary for the performance of a contract (i.e. the processing of ticket bookings on behalf of the Event Organiser) and legitimate interest (storage or IP Addresses for risk management or Cookies to allow full access and smooth progression through our website).

How do we process your personal data?

TicketSource complies with its obligations under the General Data Protection Regulations (GDPR) by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining unnecessary data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

TicketSource only collects personal information about you when you specifically provide us with such information voluntarily. The information that we collect includes:




Contact number

Business name/position (for some business events)

Payment card details – card details are encrypted for processing. TicketSource does not store card details within its system.

IP address – we may collect information about your computer, including where available your IP address, operating system and browser type, for system security, customer support and site analytics. This statistical data cannot be used to identify a customer.

Cookies – cookies are used to track visitors through our site and to save booking information as you move from page to page of the booking process.

We use your personal data for the following purposes:

To process ticket bookings (including the booking, payment processing and ticket delivery)

To send you email communication regarding your booking (to include booking reminders or to advise you of an event cancellation)

To assist you with any query that you may have with your booking or payment

We may also use your data to perform quality assurance, sales analysis or other business analyses.


To make full use of the features and services we offer, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain features of this website by using them. We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. By using the TicketSource website you agree to our use of cookies.

What are cookies?

Cookies are small text files which are downloaded to your computer, tablet or mobile phone when you visit a website or application. The website or application may retrieve these cookies from your web browser (e.g. Internet Explorer, Mozilla Firefox or Google Chrome) each time you visit, so they can recognise you, remember your preferences and provide you with a more secure online experience.

Generally, cookies are very useful and are a common method used by almost every website you visit because they help to make your online experience as smooth as possible. For security reasons, many websites will not function at all without the use of cookies.

Cookies generally do not hold any information to identify an individual person but are instead used to identify a browser on an individual machine.

Cookies can be referred to as session cookies or persistent cookies, depending on how long they are used:

Session cookies only last for your online session and disappear from your computer or device when you close your browser.Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies may be checked each time you visit the site where the cookie was generated or, in the case of third-party cookies, from another site that also uses the same service.Cookies used on this website

We set some cookies directly, and we also make use of some services which set their own cookies. We believe it is important to be clear about any cookies that are being set, and why, so we have provided the tables below to explain this to you.

You will not necessarily see all of the cookies referenced below stored on your machine after visiting our site. Some will depend on how you got here and the features and products that you looked at during your visit.

Although we audit the types of cookies that are used on our site, it is possible that the services we use may make changes to their cookie names and purposes. Some services, particularly social networks such as Facebook and Twitter, change their cookies regularly. Although we always aim to show you up-to-date information, we may not be able to reflect these changes in our policy straight away.

These are cookies set by us, and are often referred to as first-party cookies.

If you wish to opt-out of having your personal information profiled for personalisation purposes you can adjust your web browser cookie settings. Most web browsers allow you to erase cookies from your computer hard drive, block all cookies (or just third-party cookies) or warn you before a cookie is stored.

Please note, that if you choose to block all cookies, our site will not function as intended and you will not be able to use or access many of the services we provide. If you have blocked all cookies and wish to make full use of the features and services we offer, you will need to enable your cookies. You can do this in your web browser.

Rather than blocking all cookies, you can choose to only block third-party cookies which will still allow our website to function as intended. 

To find out more about cookies, including how to see what cookies have been set or control your cookies, visit  www.aboutcookies.org or  www.allaboutcookies.org.

Sharing your personal data

TicketSource will not use your contact details for any marketing activities, and TicketSource does not sell Customer contact details to Third parties. TicketSource will only contact you regarding an existing booking or booking attempt.

As we act on behalf of the Event Organiser, we will forward your contact details and booking information to the Event Organiser of your selected event. The Event Organiser will use this information to:

Manage ticketing for an event

Facilitate ticket pick-up

Dispute resolution

Customer service

Notification of any changes to the event

Undertake sales, campaign or demographic analysis.

The Event Organiser is responsible for their own compliance with GDPR, and you agree that TicketSource is not responsible for the actions of the Event Organiser concerning your Personal Data.

TicketSource may share your Personal Data with our processing partners such as Merchant Service Providers or Email/Text Service Providers who are contracted to assist TicketSource with the booking of your tickets – known as Sub-Processors. TicketSource is responsible under GDPR to ensure that any Sub-Processor we contract is fully compliant with GDPR law and will also act to ensure the safety and confidentiality of your Personal Data.

Where Personal Data relating to an EU (or the UK or Swiss) Data Subject is transferred outside of the EEA, it shall be processed by an entity: (i) located in a third country or territory recognised by the EU Commission as having an adequate level of protection; or (ii) that is subject to Standard Contractual Clauses; or (iii) that has other legally recognised appropriate safeguards in places, such as the EU-US Privacy Shield or Binding Corporate Rules.

Marketing Activities

During the booking process, the Event Organiser will ask if you would like to be included on their mailing list or that of other named Third Parties. If you decide to opt into these marketing lists, You agree that the Event Organiser or named Third Party can send you marketing information until such a time that you indicate to them a preference not to receive further information.

The Event Organiser is responsible for their own compliance with Data Protection laws, and you agree that TicketSource is not responsible for the actions of the Event Organiser concerning your personal data.

How long do we keep your Personal Data?

TicketSource will keep your Personal Data for no longer than reasonably necessary and will be deleted after one (1) year. Personal Data is retained by TicketSource for this period to assist us in responding to customer booking queries or any charge disputes that may arise.

An Event Organiser may have a different retention period, which will be stated in their own Data Privacy Policy.

Your Rights and your Personal Data

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your Personal Data held by TicketSource, please contact the Data Security Officer using the contact details listed below.

Under GDPR, you have the following rights:

Right to be informed of why your data is being processed (included within this Data Privacy Policy)

Right of access to the Personal Data held

Right of rectification if incorrect data is held

Right to erasure (may be subject to the booking contract and retention periods)

Right to object to processing

To instigate any of your rights under GDPR, you must contact the Event Organiser (the Data Controller), who is responsible for how your Personal Data is used. TicketSource can either provide you with contact details for the Event Organiser or will forward your request on your behalf.

Further processing

TicketSource will not undertake any further processing of your Personal Data beyond this booking and the activities outlined above under ‘How do we process your Personal Data’.

Other websites

Our website may contain links to other websites (e.g. Event Organiser websites or social media pages). This Data Privacy Policy only applies to the TicketSource website, so when you link to other websites, you should read their own privacy policies.

Contact Details

To exercise any relevant rights, queries or complaints regarding TicketSource and the handling of your Personal Data, please contact:

The Data Security Officer


Off Edge


CF64 3EE

Email: [email protected]

Depending on your query, we may need to forward your request to the Event Organiser, who is the Data Controller and responsible for how your Personal Data is handled.

How to make a complaint

If you are unhappy with how your personal data has been processed by TicketSource, you may, in the first instance, contact The Data Security Officer using the contact details above.

If you remain dissatisfied, then you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted by phone on 0303 123 1113 or via their online notification system at www.ico.org.uk/make-a-complaint/

Cancellation and refunds: Lichfield Arts reserves the right to alter or cancel (in full or part) events, concerts, festivals and activities at short notice. This includes occasions when the circumstances are beyond Lichfield Arts control such as, but not limited to: cancellation by the venue; cancellation by local authority; changes in law; injury, death, illness of an artist(s) or member of their team; adverse weather; force majeure.

If an event is cancelled more than five days before the expected date of the event, customers will be contacted via: email, post or phone to inform the customer of the cancellation and, if appropriate, the reason for the cancellation. Refunds will be offered to ticket holders with an alternative also being offered if Lichfield Arts deems it appropriate, such as the opportunity to either donate the ticket sale monies to the charity, exchange the tickets for a similar priced event (where availability of tickets allow) or to attend the same or a similar event at a rescheduled date. This does not effect customers statutory rights.

As Lichfield Arts is a charity reliant on ticket sales revenue for funds, and artists performing at Lichfield Arts events will be informed of ongoing ticket sales (and therefore expected artist fees) prior to the event, Lichfield Arts reserve the right to refuse refunds for tickets where the event is expected to go ahead in the format and time/date planned. Lichfield Arts will normally offer the opportunity to exchange tickets for similar tickets up to the same face value, or refunds in exceptional circumstances, however this is at the discretion of Lichfield Arts.

To discuss refunds or exchanges please contact our Office Manager: Mark Jones, Lichfield Arts, Donegal House, Bore Street, Lichfield, WS13 6LU or by email: [email protected]

Complaints and queries: Complaints or queries regarding ticket sales, ticket transactions, volunteers, staff or complaints relating to the Lichfield Arts box office/office team should be put in writing to the Office Manager: Mark Jones, Lichfield Arts, Donegal House, Bore Street, Lichfield, WS13 6LU or by email: [email protected]

Complaints during an event should be approached with the Chief Steward or event Project Manager/Director in the first instance, or the Office Manager post event if this does not resolve the complaint successfully.

Terms and conditions of entry to events: Lichfield Arts staff, volunteers, customers, visitors, Members and participants have the right to work at, perform volunteering duties at, be present at, participate in, and enjoy Lichfield Arts events, and attend the Lichfield Arts office, in a safe and respectful environment. All those present at a Lichfield Arts event, or an event affiliated with Lichfield Arts, should behave in a respectful, courteous and appropriate manor.

Lichfield Arts has the right to refuse entry to: any Lichfield Arts event, or those events affiliated with Lichfield Arts, or the Lichfield Arts office, to any person who is, or appears to be: rude, aggressive, intoxicated, attempting to purchase alcohol while under the age of 18 (or in an attempt to supply alcohol to a minor), in possession of (or under the influence of) illegal drugs, or possession of weapons. Lichfield Arts has the right to ask a person or persons to leave an event, or the Lichfield Arts office, if their behaviour is deemed to be unacceptable and has the right to contact the Police if Lichfield Arts feels it necessary.

Lichfield Arts operates a Challenge 25 policy and has the right to ask for identification from anyone buying, or attempting to buy, alcohol who is deemed to appear under the age of 25, regardless of their actual age. Where insufficient or no identification can be provided, Lichfield Arts reserves the right to refuse to serve any individual who appears to be under the age of 18, or appears to be attempting to purchase alcohol for someone under the age of 18.

Although Lichfield Arts takes every reasonable precaution in the running of the organisations events, and the Lichfield Arts office, all attendees at Lichfield Arts events, those affiliated with Lichfield Arts, or attending the Lichfield Arts office, do so at their own risk. This does not effect attendees statutory rights.

Photo and video: Lichfield Arts regularly takes photographs and videos at its concerts and festivals. By attending such events, you give us permission to use any general crowd photos you may appear in for marketing and promotional purposes. 

Use of this website: Users of this website have permission to electronically copy and print hard copies of pages from the site solely for personal, non-commercial purposes related to: placing an order for tickets, purchasing or renewing Membership or volunteer engagement. Unless Lichfield Arts gives express written permission in advance, any other use of this website, its content or information, including linking, copying, damaging or interfering with the proper working of this site, is strictly prohibited. You may not use contact information provided on this website for unauthorized purposes, including marketing. You may not attempt attempt to gain unauthorized access to any portion or feature of this website by hacking or other illegitimate means.

These terms and conditions will be governed in accordance with UK laws.

Lichfield Arts is not responsible for errors or inaccuracies on this website.

Trademarks and Copyrights: The name Lichfield Arts, its logos, website, software and various other intellectual property is owned by Lichfield Arts and protected by copyright and unfair competition laws.

This website is www.lichfieldarts.org.uk Lichfield Arts is a registered Charity Number 1156217

These terms and conditions will apply from the date it is posted on our websites and will govern the way in which we collect and use personal information from then on.